Digitization and digitalization have become popular buzzwords since the beginning of the digital age. In recent times, the term “digital transformation” has also gained popularity within business and technology circles. Although they are frequently mistaken for being different names for the same thing, they are three distinct technology concepts with various business applications. Let’s explore each one of them in this article.
The word “Salesforce” has been gaining attention within the business world. The popularity of the search term “Salesforce” on Google Trends, has grown tremendously in the last ten years. The CRM features offered by Salesforce aid in improving the marketing operations of companies and growing their sales. It allows businesses to provide better customer service and raise customer happiness, which results in success or organization. Many Salesforce products have helped to bring out effective transformation for firms.
Salesforce has become one of the most popular platform choices for businesses worldwide, and the need for rich and continuous Salesforce testing has even become more important. In this article, we will discuss QA testing services for Salesforce, its types, various levels of testing, and the best implementation practices for Salesforce QA testing.
Today, remote working has become a normal phenomenon where many organizations are creating remote working spaces due to the prevalent rising COVID-19 cases. But, adopting a dynamic remote work culture and continuing to deliver results can be a challenging experience for the growing businesses. Whether your team is working remotely or you have just found yourself in this situation, managing a team of off-site workers is honestly works great on Salesforce.com. In this article, you would come to know about the benefits & challenges of remote working and tips for managing your team remotely.
Nowadays, customer engagement and customer retention has become an enormous issue for businesses to gain loyal customers.
Customer engagement can cause an increase in sales, promote a full, strengthen loyalty, and attain customer retention. Until you’re not striving towards constructive practice, you may not be able to grow in today’s competitive world.
[Read more…]Want to know How Salesforce Einstein works with various Salesforce products? In this post we will cover up things that you might wonder about how Einstein AI will transform your Salesforce application.
Customer focus has always been a top priority for any business, and the benefits of using AI for customer service are enormous. Businesses in large numbers are adopting AI to enhance their brand reputation, customer loyalty and improve business. You can use AI in every aspect of marketing, sales, service and customer relationship management (CRM) – it is an area where brands use AI to achieve customer insights. When we start thinking about CRM, the first thing that comes to our mind is Salesforce. Salesforce has been empowering agents with Einstein, artificial intelligence (AI) for CRM. Einstein allows various organizations to make a change towards their intelligent customer services with its new sophisticated features.
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