Process Automation Tools in Salesforce.com can give business users ability to implement their ideas of business processes into reality. Salesforce has been the top-most CRM platform across the globe. It offers various tools to its users that can help automate business processes and workflows. In this article, we talk about the 4 best process automation tools in Salesforce.com.

While applications like Salesforce Sales Cloud help to increase sales efficiency, Service Cloud aids service agents to offer superior customer experience, Marketing Cloud helps to run productive campaigns, and Community Cloud helps the business owners to connect with their consumers and partners. In addition to above pre built applications, there are many automation Tools available in Salesforce.com, that you can use to customize the processes it as per your business needs.

What is Salesforce Hyperforce?

Salesforce Hyperforce is the new paradigm for Salesforce infrastructure architecture which is built for the public cloud. With the infrastructure that Hyperforce  provides – which is code based and not hardware based – the customers can deploy the Salesforce platform and applications in a rapid and reliable way on locations worldwide. One of the key benefits of the Salesforce Hyperforce is to give customers control over data residency.

In the middle of 2022 Salesforce introduced Marketing Cloud Engagement on the Hyperforce which has enabled its customers to develop trusted relationships with their customers on this new secured and flexible platform.

Salesforce’s CPQ module, which makes CPQ (Configure-Price-Quote) functionality directly accessible on the Salesforce.com platform, is one of the most demanding products from SFDc family. 

A reliable CPQ (Configure, Price, and Quote) platform is crucial for the success of any business to fulfill the complex demands of modern business enterprises. In this article, we are going to discuss what is CPQ, the top 10 features of Salesforce CPQ, and its benefits.

The word “Salesforce” has been gaining attention within the business world. The popularity of the search term “Salesforce” on Google Trends, has grown tremendously in the last ten years. The CRM features offered by Salesforce aid in improving the marketing operations of companies and growing their sales. It allows businesses to provide better customer service and raise customer happiness, which results in success or organization. Many Salesforce products have helped to bring out effective transformation for firms. 

Salesforce has become one of the most popular platform choices for businesses worldwide, and the need for rich and continuous Salesforce testing has even become more important. In this article, we will discuss QA testing services for Salesforce, its types, various levels of testing, and the best implementation practices for Salesforce QA testing.

Salesforce Summer 22 is here and all of us want to know what is new in Salesforce.com? In this article we are highlighting some of the key features that are released in Summer 22.

Want to know How Salesforce Einstein works with various Salesforce products? In this post we will cover up things that you might wonder about how Einstein AI will transform your Salesforce application.

Customer focus has always been a top priority for any business, and the benefits of using AI for customer service are enormous. Businesses in large numbers are adopting AI to enhance their brand reputation, customer loyalty and improve business. You can use AI in every aspect of marketing, sales, service and customer relationship management (CRM) – it is an area where brands use AI to achieve customer insights. When we start thinking about CRM, the first thing that comes to our mind is Salesforce. Salesforce has been empowering agents with Einstein, artificial intelligence (AI) for CRM. Einstein allows various organizations to make a change towards their intelligent customer services with its new sophisticated features.