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posted on June 1, 2013 by

Salesforce.com Company Communities – Create an engaging employee experience

Salesforce.com Company Communities is the new offering announced by Salesforce.com on May 30 2013. The Salesforce.com Company Communities will be available in second half of 2013.

Salesforce.com Company Communities will help companies create a custom intranet that connects employees in real-time to the content, people and apps. The Salesforce.com Company Communities will be accessible from anywhere and from any device. The Company Communities from Salesforce will enable companies to create a great intranet experience for their employees. [Read more…]

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posted on May 1, 2013 by

Salesforce.com Professional Edition V/s Enterprise Edition

Many organizations want to compare and exactly the key difference between Salesforce.com Professional Edition V/s Enterprise Edition. If you are planning to go for Salesforce.com as your Enterprise CRM – you must consider reading this article for clarity on key benefits of Enterprise Edition over Professional Edition.

Salesforce.com Professional Edition Vs Enterprise Edition

When buying the decision to select the edition usually falls in the hands of business or purchase staff of the organization – who invariably believe that the requirements of their organization are very simple. Many of the enterprise customers even believe that the requirement can be met even by Group Edition. However a little understanding of the Salesforce.com features may reveal otherwise.

Here are the key Features of Enterprise Edition which are not available in Professional Edition include:

[Read more…]

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posted on July 20, 2012 by

Salesforce.com Summer 12 New Features for End Users / Functional Enhancements

Salesforce.com Summer 12 New Features for End Users / Functional EnhancementsSalesforce.com Summer 12 has been released recently and there are some of the new features that are noticeable. In this post we will discussing about some of the new features that may be of interest to ‘End Users’.

General Enhancements

  • Chatter Messenger: Chatter Messenger allows people in your organization to chat securely with people in Chatter without using external chat clients.
  • Upload Multiple Files: In Summer ‘12, you can upload multiple files at the same time from the Files tab and Drag-and-Drop Files. [Read more…]
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posted on July 18, 2012 by

New / Improved Radian6

Salesforce.com Radian6Salesforce.com has announced the New / Improved Radian 6 today. Riding high on the Social CRM wave Salesforce.com, which acquired Radian6 in 2011, has announced major improvements in the product.

Radian6 is a social media monitoring platform that monitors what your customers and prospects are saying about your company on Social Media. The new capabilities announced by Rob Begg, VP of Marketing for Salesforce Radian6 yesterday help companies effectively make sense of what people are talking. [Read more…]

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posted on November 25, 2011 by

Using Google Docs for Small Business CRM

More and more small businesses are beginning to implement customer relationship management (CRM) software. It is an extremely useful tool for managing customer interactions and tracking sales prospects. In this article we will be discussion about how we can use Google Docs for Small Business CRM?

Companies interested in CRM have two options: [Read more…]

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posted on June 11, 2011 by

Salesforce.com CRM v/s Microsoft Dynamics CRM

Salesforce.com CRM v/s Microsoft Dynamics CRM debate hots up with Microsoft also upping their ante to frequent reference to Microsoft in the conferences of Salesforce.com. Last year when Salesforce.com launched Chatter in Asia – CEO Marc Berniff at a conference has been openly vocal showing reservations about Microsoft’s Cloud model of “Software + Service”. I always used to wonder why Microsoft is not replying to this? Now it seems Microsoft who have traveled few miles in the Cloud Lane – and have reached a milestone with “Office 365” are openly challenging Salesforce.com. [Read more…]

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