Digitization and digitalization have become popular buzzwords since the beginning of the digital age. In recent times, the term “digital transformation” has also gained popularity within business and technology circles. Although they are frequently mistaken for being different names for the same thing, they are three distinct technology concepts with various business applications. Let’s explore each one of them in this article.
Salesforce Genie is the recently announced Customer Data Platform (CDP) from Salesforce – the industry pioneer in CRM. It is considered to be Salesforce’s most incredible invention within the CRM industry by industry analysts. Salesforce Genie – also known to be the hyper-scale real-time data platform, powers the whole Salesforce customer 360 platform.
The word “Salesforce” has been gaining attention within the business world. The popularity of the search term “Salesforce” on Google Trends, has grown tremendously in the last ten years. The CRM features offered by Salesforce aid in improving the marketing operations of companies and growing their sales. It allows businesses to provide better customer service and raise customer happiness, which results in success or organization. Many Salesforce products have helped to bring out effective transformation for firms.
Salesforce has become one of the most popular platform choices for businesses worldwide, and the need for rich and continuous Salesforce testing has even become more important. In this article, we will discuss QA testing services for Salesforce, its types, various levels of testing, and the best implementation practices for Salesforce QA testing.
Today, remote working has become a normal phenomenon where many organizations are creating remote working spaces due to the prevalent rising COVID-19 cases. But, adopting a dynamic remote work culture and continuing to deliver results can be a challenging experience for the growing businesses. Whether your team is working remotely or you have just found yourself in this situation, managing a team of off-site workers is honestly works great on Salesforce.com. In this article, you would come to know about the benefits & challenges of remote working and tips for managing your team remotely.
Nowadays, customer engagement and customer retention has become an enormous issue for businesses to gain loyal customers.
Customer engagement can cause an increase in sales, promote a full, strengthen loyalty, and attain customer retention. Until you’re not striving towards constructive practice, you may not be able to grow in today’s competitive world.
[Read more…]Salesforce Summer 22 is here and all of us want to know what is new in Salesforce.com? In this article we are highlighting some of the key features that are released in Summer 22.
Want to know How Salesforce Einstein works with various Salesforce products? In this post we will cover up things that you might wonder about how Einstein AI will transform your Salesforce application.
Customer focus has always been a top priority for any business, and the benefits of using AI for customer service are enormous. Businesses in large numbers are adopting AI to enhance their brand reputation, customer loyalty and improve business. You can use AI in every aspect of marketing, sales, service and customer relationship management (CRM) – it is an area where brands use AI to achieve customer insights. When we start thinking about CRM, the first thing that comes to our mind is Salesforce. Salesforce has been empowering agents with Einstein, artificial intelligence (AI) for CRM. Einstein allows various organizations to make a change towards their intelligent customer services with its new sophisticated features.
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Your company has implemented a Salesforce.com CRM. However are you getting the best our of it? While implementing your company must have defined the sales process and decided to automate it leveraging the world class CRM – Salesforce.com. Salesforce.com undoubtedly is worlds #1 CRM application in the cloud and it provides all the core CRM capabilities your organization needs to address day-to-day CRM requirements. However despite implementing Salesforce.com CRM if you feel the need of more effective CRM – your implementation needs immediate review and attention. In this article we are focusing on Sales processes. [Read more…]
A frequent question we hear from our clients is, “How Do We Integrate Salesforce With LinkedIn?†and the answer we give them is “Use Salesbolt to Integrate LinkedIn and Salesforce.â€
But they often ask a few more questions as well, so we’ll cover all that below!
