Join us for the Webinar “What’s new in Salesforce.com Spring’14 – Service Cloud?” to learn about the newest Spring ’14 enhancements in Salesforce.com CRM Service Cloud.
The webinar series will provide updates on Salesforce.com Spring’14 for the Service Cloud Users, including shortcuts and tips for users and admins having detailed knowledge of Salesforce. We go beyond the basics and address the nuances that advanced users and admins need to know.
Topics covered: Service Cloud – New in Spring’14
- Case Feed
- Communities
- Entitlement Management
- Knowledge
- Console
Webinar Schedule
Wed, May 7, 2014 9:00 AM – 10:00 AM PDT
Register for webinar
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